Outside Server Assistant
About The Position
The Server Assistant supports the front-of-house team with food and beverage service to help ensure a smooth, efficient dining experience for members and guests. The role helps maintain high service standards and operational efficiency by assisting with setup, cleaning, and other service tasks while contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Employees may also be assigned additional duties to support club operations, including assisting others, supporting special events and large parties, attending daily briefings, and following company, club, department, and safety policies. Employees are expected to maintain a professional appearance and pursue personal and professional growth, including maintaining any certifications required for the role.
Requirements
- Ability to communicate clearly and effectively.
- Ability to follow instructions and communicate well with team members.
- Ability to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
- Ability to lift, carry, push, and pull up to 100 pounds occasionally.
- Effective talking and hearing abilities, with sufficient visual acuity.
Nice To Haves
- High school diploma or equivalent.
- Previous experience in Food and Beverage service.
- Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
- Completion of Invited’s F&B Service Training program.
Responsibilities
- Assist with delivering food and beverages to members and guests promptly.
- Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
- Learn basic à la carte menu items and daily specials to assist with service and answer simple questions.
- Greet members and guests, provide basic assistance, and help create a welcoming environment.
- Collaborate with team members and provide support as needed to ensure a smooth dining experience.
- Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
- Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
- Follow safety and cleanliness guidelines and maintain areas in accordance with Club policies.
- Perform additional duties assigned by management, including supporting special events and large parties.
- Assist others as needed and take on additional tasks to support club operations.
- Follow company, club, and department policies, procedures, and instructions.
- Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
- Take initiative in personal and professional growth and maintain required certifications relevant to the role.
- Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
- Attend daily briefings and participate in required activities to stay informed and contribute to the team.
- Wear a clean, neat uniform that meets club standards.
Benefits
- Medical, dental, and vision coverage for eligible full-time team members.
- Life insurance for eligible full-time team members.
- Short-term and long-term disability insurance for eligible full-time team members.
- 401(k) retirement savings plan for eligible full-time team members.
- Generous paid time off and leave programs; time off as required by applicable law is also provided for part-time team members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
