Outside Sales Representative

JMS Russel Metals Corp•Suwanee, GA

13d

About The Position

Russel Metals is one of North America’s largest metals distribution companies, operating in metals service centers, energy field stores, and steel distributors. Its products include carbon steel, pipe and tubular products, stainless steel, aluminum, and other non-ferrous specialty metals. The Outside Sales Representative promotes company products and services, develops and maintains customer relationships, and grows the customer base. The role handles customer data, monitors prospective customers’ technical and business objectives, prepares and negotiates material bids and pricing, and works with operations and sales staff to ensure orders are fulfilled correctly and on time. It also supports customer issue resolution, monitors quality control, maintains product knowledge, participates in training and inventory counts, and communicates about inventory and product evaluation. The position involves frequent travel within Suwanee, Georgia, Alabama, and Tennessee, with work across office, customer-site, manufacturing, and warehouse environments. Occasional overnight travel may be required for customer meetings, trade shows, or company events.

Requirements

3–5 years of outside sales experience.
Steel industry experience is required.
Valid driver’s license and good driving record.

Responsibilities

Promote company products and grow the customer base using specialized sales skills.
Call potential and existing customers to sell company products and services.
Build and maintain positive customer relationships.
Set up and maintain new and existing customer databases.
Monitor prospective customers’ technical and business objectives.
Negotiate and prepare material bids for significant clients, including setting pricing and profit margins and formulating plan details.
Communicate information about inventory levels, dead stock, and new product evaluation.
Maintain working knowledge of product lines.
Negotiate to achieve acceptable profit margins and support the company’s financial health.
Coordinate and communicate with operations and sales staff to ensure correct and timely order fulfillment.
Report customer issues promptly and provide support to resolve complaints and problems while maintaining customer relationships.
Monitor quality control.
Participate in training to improve sales skills and product knowledge.
Participate in physical inventory counts.