Outside Sales Representative Berlin,MD

The Home Depot•Maryland, NY

1d•$75,000 - $95,000

About The Position

The Outside Sales Representative (OSR) drives incremental sales growth and profitability through account relationships, with a focus on complex business expansion and new business development. The OSR monitors key performance indicators for assigned professional customers and works with the Pro Sales Manager to meet or exceed sales and margin plans. The role uses data, customer insights, and Pro customer satisfaction results to understand customer perspectives and improve local decisions, strategies, competitive position, and capability adoption. The OSR represents The Home Depot Pro brand in the community, develops new business, expands customer relationships, sells enterprise products and services, and partners with an Inside Sales Support Representative to provide customers with an end-to-end quoting, ordering, and transaction experience. The role typically reports to the Pro Sales Manager, has no direct reports, and typically requires overnight travel 20% to 50% of the time.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum of 2 years of work experience.
High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
Working knowledge of Microsoft Office Suite.
Ability to create and cultivate an active network of relationships inside and outside the organization.
Ability to leverage relationships to accomplish sales and profitability goals.
Understanding of Pro customer needs, focused on fulfilling product, credit, and performance requirements.
Ability to determine customers’ preferred service approach and tailor communications and customer-facing activities accordingly.
Strong leadership and negotiation skills, including the ability to persuade or influence others.
Excellent verbal and written communication skills, including the ability to communicate globally.
Competencies include action orientation, resilience, persuasion, building networks, effective communication, customer focus, and driving results.

Nice To Haves

5 years of professional work experience.
2 years of account management or sales management experience.
More than 2 years of experience in the home improvement or home building industry.
Successful professional growth in a fast-paced retail environment.

Responsibilities

Participate in district and regional meetings as needed and communicate weekly activities with the Pro Sales Manager.
Represent The Home Depot Pro brand at local community events to develop new business and expand complex business accounts.
Sell enterprise products and services, including commercial credit options, the Volume Pricing Program, delivery, will-call pickup, and website ordering.
Generate new-account revenue in line with organizational targets and quotas.
Partner daily with the Inside Sales Support Representative to support the end-to-end quoting, ordering, and transaction experience.
Establish partnerships with assigned customers through in-person sales appointments.
Develop strategies to expand the customer base within the assigned sales territory.
Grow sales through relationships with assigned customer portfolios and prospecting.
Use Salesforce to plan future sales calls, manage customer communications, and maintain a healthy sales pipeline.
Conduct initial customer meetings, build relationships, present The Home Depot value proposition, and secure opportunities to quote materials.
Prospect for new business using leads from the internal Sales Development team and leads generated through existing customer relationships, stores, and the community.
Monitor performance indicators and work with the Pro Sales Manager to meet or exceed sales and margin plans.
Use customer insights and Pro customer satisfaction results to improve local decisions, strategies, competitive position, and capability adoption.