Outside Sales Representative

Big Ass Fans•Phoenix, AZ

12d•Remote

About The Position

The Outside Sales Representative (OSR) for the Phoenix territory represents Big Ass Fans to current and prospective customers, identifies customer needs, and recommends tailored product solutions. The role builds customer trust and long-term partnerships through in-person visits, facility surveys, account nurturing, and frequent follow-ups. It contributes to company growth by generating opportunities and helping customers improve comfort, productivity, and health in their facilities. This is a remote role covering Arizona, and the representative must reside in the designated territory, specifically the Greater Phoenix area. The position involves extensive driving and frequent overnight travel, averaging three days and two nights per week in hotels during busy periods. Compensation is a $70,000 base salary plus uncapped commissions. New representatives participate in onboarding and training, including product and software learning, ride-alongs, and a sales conference at headquarters. After training, they conduct independent sales meetings, develop custom fan solutions, and create airflow models. Success is measured by overall sales, proactively generated opportunities, accurate recommendations, and minimizing installation change orders.

Requirements

Proven outside sales experience; industrial sales experience is a bonus.
Ability to build and manage relationships internally and externally.
Experience using a CRM and diligence in entering notes from each visit; Salesforce is preferred.
Strong time management, follow-through, and ability to self-manage multiple projects.
Flexibility, self-motivation, and a strong work ethic.
Professional appearance and positive attitude.
Clean driving record.
Willingness to drive and maintain a BAF-branded company vehicle, which may be a sedan, SUV, or pickup truck.
Ability to spend 3–5 or more consecutive hours in a car and often 20 hours driving in a week.
Ability to walk and stand continuously for up to six hours during large campus site visits, with periodic kneeling for tasks such as floor-to-ceiling measurements.
Willingness to make frequent overnight trips.
Must reside in the designated sales territory, in the Greater Phoenix area.
Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures, use safe work methods, and report unsafe work conditions or equipment operation.

Nice To Haves

Bachelor's degree preferred, or equivalent training and experience.
Industrial sales experience.
Salesforce experience.
CAD experience.
Familiarity with engineering blueprints and building plans.

Responsibilities

Represent Big Ass Fans professionally to current and prospective customers.
Conduct facility surveys and make customized product recommendations.
Submit facility information and record customer interactions in the CRM.
Maintain communication with customers, the inside sales team, field services and installers, and management.
Support customer satisfaction through post-purchase follow-ups and account nurturing.
Generate meetings and new opportunities with existing customers and leads.
Respond promptly to inside sales requests for customer visits.
Maintain a positive company image.
Learn BAF products, software, processes, technical details, installation scope, design principles, and control systems.
Create and present custom fan solutions and high-quality Speclab airflow models.
Provide accurate recommendations while minimizing installation change orders.