Outside Sales Representative

Nefco•Pittsburgh, PA

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages established and new customer relationships by selling products and services customers purchase from NEFCO, while prospecting for new customers to achieve sales and profitability goals. The role calls on commercial construction jobsites and contractor offices and covers an assigned territory. It includes frequent travel, customer service and follow-up, supporting the inside sales team, and contributing to territory sales plans. The position also includes reviewing direct reports’ timecards and PTO requests.

Requirements

Ability to work in a fast-paced, high-pressure environment.
Strong technology skills, including ability to use NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Organization and good time-management skills.
Strong presentation, negotiation, and closing skills.
Excellent regular attendance and punctuality.
Self-motivated and able to work independently to meet or exceed goals.
Valid driver’s license; driver background check must show a record of sustained safe driving.
Ability to drive, converse verbally by phone and in person, identify and check written documents in mail and on a computer, and climb stairs, stretch, bend, and traverse uneven jobsite terrain.
1–2 years of work experience.

Nice To Haves

Degree preferred, although industry experience may be considered in lieu of a degree.
Work experience in construction supply sales preferred.
Previous sales experience with mechanical or electrical contractors is ideal.
Previous outside sales experience is a plus.

Responsibilities

Travel daily throughout the assigned territory to commercial construction jobsites and contractor home offices.
Represent NEFCO professionally with customers and prospects in assigned territories, accounts, and jobsites.
Own customer relationships and handle day-to-day customer relations and service, including special or emergency deliveries.
Make regular, quality sales calls to customers and prospects in an economical, systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO sales management.
Assist inside sales as needed during the quote and order process, and develop a strong working relationship with the inside sales team.
Follow up promptly on quotes generated by inside sales and consult Sales Management on large quote opportunities.
Share competitive information with the inside sales team to support strong quoting activity.
Identify prospective customers using market intelligence databases, business directories, customer leads, and participation in industry organizations.
Use NEFCO’s CRM system to record activities and facilitate transactional follow-up in compliance with company guidelines.
Present catalogs, brochures, and marketing literature to current and potential customers.
Understand and communicate specification sheets and submittal requirements for customers’ key jobsites.
Attend sales meetings and product training sessions as required.
Help resolve customer complaints and problems and assist with delinquent accounts as needed.
Assist in developing and implementing territory sales plans.
Meet periodically with the Regional Manager to review forecasts and territory activities.
Maintain a professional representation of NEFCO.
Maintain flexibility in scheduling sales calls to accommodate jobsite and contractor office operating hours.
Perform other duties inherent to an outside sales representative role.
Review direct reports’ timecards for accuracy and completeness, approve them before supervisor deadlines, and work with employees to resolve errors.
Review and approve PTO requests.