The Outside Sales Representative sells the company’s products and services to current and prospective customers and increases sales by developing and maintaining customer relationships. The role includes identifying potential customers, following up on sales leads, understanding customer needs, demonstrating relevant products or services, and recommending offerings that meet those needs. The representative also supports customer satisfaction through ongoing communication and issue resolution, maintains sales activity records, and provides periodic territory sales forecasts. The role requires travel and prolonged periods of sitting at a desk and working on a computer.