Outside Sales Representative

FleetPride•Fort Smith, AR

About The Position

The Outside Sales Representative sells FleetPride products and services to current and prospective customers in a competitive business-to-business environment. The role is accountable for maximizing sales and gross profit within a defined territory by expanding sales with existing customers and acquiring new customers. Success comes from solving customer problems and creating mutual value while working within a performance-focused, high-accountability sales culture. The representative develops and maintains knowledge of FleetPride’s value propositions, sales processes, account management practices, and industry and local-market best practices. The role includes planning accounts and calls, assessing customer needs, communicating FleetPride’s value, collaborating with internal teams and resources, and applying product knowledge to recommend suitable solutions. Success is measured by territory sales, sales in specific product areas, customer account mix, and territory gross margin.

Requirements

  • High school diploma or GED.
  • Excellent written and verbal communication and presentation skills.
  • Demonstrated mechanical inclination and interest in FleetPride’s industry.
  • Proficiency with the MS Office Suite and ability to conduct basic database tasks in Excel.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • One year of B2B sales experience is preferred.
  • Heavy-duty equipment distribution sales or related industry experience is a plus.
  • Experience with CRM and other sales force automation tools is a plus.

Responsibilities

  • Plan customer accounts by identifying share-of-wallet opportunities, assessing competitive conditions, maintaining account plans, setting milestones, and specifying tactics to meet objectives.
  • Plan sales calls by setting objectives, preparing for potential barriers, and using sales automation tools to prepare and record call outcomes.
  • Assess customer needs through direct, open-ended questions, observation, and discussions that uncover current and future business opportunities.
  • Maintain dialogue with customers about FleetPride’s value, gather feedback, and identify ways to increase mutual value.
  • Collaborate with internal teams, branch experts, subject matter experts, catalogs, call centers, and relevant third parties to obtain resources and information.
  • Escalate customer issues to appropriate resources and serve as a conduit between FleetPride and the customer during resolution.
  • Use product knowledge to explain parts, complementary products, and competitive differences and guide customers toward suitable solutions.
  • Grow sales and gross profit within the assigned territory by expanding business with existing customers and acquiring new customers.
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