Tristar JCB - Outside Sales Representative
JCB North America•Murfreesboro, TN
About The Position
TriStar JCB is hiring an Outside Sales Representative to support machine sales coverage. The role provides customer satisfaction to assigned accounts through the sale and promotion of TriStar JCB products and services. As a field-based team member, the representative serves as the primary liaison between TriStar JCB and customers. The position involves responding to sales inquiries, visiting prospective and existing customers, identifying equipment needs, and converting quotes and leads into sales.
Requirements
- At least 2 years of inside or outside sales support and/or parts or service sales experience.
- Strong customer service skills and a customer-centric approach.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency with CRM software and the MS Office Suite.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with commercial and consumer finance.
- Motivation and the ability to work as a self-starter.
Nice To Haves
- Sales support or parts/service sales experience in the equipment sales or rental industry.
Responsibilities
- Drive sales and build strong relationships with customers in the industry.
- Handle inbound and outbound sales inquiries, provide product information, and close sales.
- Respond to sales inquiries by phone, in person, and email.
- Visit prospective and existing customers.
- Identify customer needs and recommend appropriate equipment solutions.
- Provide detailed product information, including features, benefits, and pricing.
- Prepare and process sales orders accurately and efficiently.
- Follow up on quotes and leads to convert them into sales.
- Coordinate with the operations team to ensure timely equipment delivery.
- Build and maintain relationships with new and existing customers.
- Handle customer complaints and concerns professionally and escalate issues when necessary.
- Ensure high customer satisfaction through excellent service.
- Maintain accurate records of customer interactions and sales activities in CRM systems.
- Provide regular sales updates to management.
- Stay current on product knowledge and industry trends.
Benefits
- Highly competitive compensation and benefit program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
