Outside Sales Representative/Sales Professional

Genuine Parts Company•Usa, MD

4d•$56,000

About The Position

The Sales Professional promotes the full range of NAPA Auto Parts products and services, grows the business of new and existing customers, and builds customer relationships that continue after the sale. This is a self-motivated, customer-centric role focused on finding and winning new customers, closing deals, and supporting sales and profitability growth for company-owned NAPA Auto Parts stores. The representative works with local Store Managers and manufacturer’s representatives to develop local sales plans, improve program offerings, and increase customer knowledge. The role also involves engaging customers through NAPA eSales programs, delivering educational presentations, and providing responsive customer service.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and ability to perform in a quota-driven environment.
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
Ability to present information in group meetings.
Valid driver’s license with no more than two moving violations in the last four years.
Ability to bend to floor-level shelves and reach upper shelves up to eight feet, using a stool or ladder when necessary.
Stamina to stand and walk for an entire work shift and lift up to 60 pounds of merchandise.
Clear speaking and attentive listening skills.

Nice To Haves

Bachelor’s degree.
Background in the automotive industry.
Leadership capabilities, including motivating and inspiring others through clear, proactive communication; delivering results and customer success; forward thinking and strategic decision-making; inclusive leadership; developing talent; providing ongoing feedback; and building trust across the organization.
Demonstration of the values serve, perform, influence, respect, innovate, and team.

Responsibilities

Drive growth in company-owned NAPA Auto Parts stores, customer base, sales, and profits.
Promote NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop local leads.
Identify customers’ specific needs and align them with NAPA’s offerings.
Work with manufacturer’s representatives to improve program offerings and grow customer knowledge of product lines.
Engage customers through NAPA eSales programs.
Conduct educational seminars, clinics, and presentations on NAPA products and services.
Maintain customer satisfaction and provide customer service, including resolving problems, complaints, and questions in person or by telephone.
Set expectations, meet commitments, track results, and manage accountability.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.