Outside Sales Representative/Sales Professional

Genuine Parts Company•Tupelo, MS

About The Position

The Sales Professional is a self-motivated, customer-centric representative who promotes NAPA’s products and services while expanding business with new and existing customers. The role focuses on growing sales and profits for company-owned NAPA Auto Parts stores, developing customer relationships, identifying customer needs, and connecting those needs with NAPA offerings. The representative works with local store leadership and manufacturer representatives, engages customers through NAPA eSales programs, and provides product education and customer support.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
Ability to present information in group meetings.
Valid driver's license with no more than 2 moving violations in the last 4 years.
Ability to bend to floor-level shelves, reach upper shelves (eight feet) with a stool or ladder when necessary, stand and walk for an entire work shift, and lift up to 60 pounds of merchandise.
Clear speaking and attentive listening skills.
Ability to communicate proactively, motivate and inspire others, focus on outcomes and customer success, think strategically, make balanced decisions, provide inclusive leadership, develop talent, give feedback, and build trust.

Nice To Haves

Bachelor's degree.
Background in the automotive industry.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
Promote NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop sales-growth plans and proactively initiate, contact, manage, and develop local leads.
Identify customer needs and align solutions with NAPA offerings.
Work with manufacturer representatives to improve program offerings and increase customer knowledge of product lines.
Engage customers through NAPA eSales programs.
Conduct educational seminars, clinics, and presentations on NAPA product lines and services.
Maintain customer satisfaction and provide customer service, including resolving problems, complaints, and questions in person or by telephone.
Set expectations, meet commitments, track results, and manage accountability.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.