Outside Sales Representative/Sales Professional

Genuine Parts Company•Salisbury, MD

5d•$56,000

About The Position

The Sales Professional promotes NAPA Auto Parts products and services, develops new business, wins customers, closes sales, and maintains customer relationships after the sale. This self-motivated, customer-centric role supports growth in company-owned NAPA Auto Parts stores, customer base, sales, and profits. The representative works with local store managers and manufacturer representatives to develop sales plans, improve program offerings, and expand customer knowledge. The role also engages customers through NAPA eSales programs, delivers educational presentations, and provides responsive customer service.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and ability to perform in a quota-driven environment.
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
Ability to present information in group meetings.
Valid driver’s license with no more than two moving violations in the last four years.
Ability to bend to floor-level shelves and reach upper shelves (eight feet) using a stool or ladder when necessary; stand and walk for an entire work shift; and lift up to 60 pounds of merchandise.
Clear speaking and attentive listening skills.

Nice To Haves

Bachelor’s degree.
Background in the automotive industry.
Leadership capabilities.
Embodies the values of serve, perform, influence, respect, innovate, and team.
Communicates effectively by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by focusing on outcomes and making the customer central to decisions.
Makes balanced decisions and thinks strategically as a forward thinker.
Develops high-performing teams through inclusive leadership, attracting and developing talent, providing ongoing feedback, and building trust across the organization.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
Promote NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop sales plans and initiate, contact, manage, and develop local leads.
Identify customers’ needs and align solutions with NAPA’s offerings.
Work with manufacturer representatives to improve program offerings and grow customer knowledge of product lines.
Engage customers and keep them connected through NAPA eSales programs.
Conduct educational seminars, clinics, and presentations on NAPA product lines and services.
Maintain customer satisfaction and provide customer service, including resolving customer problems, complaints, and questions in person or by telephone.
Set expectations, meet commitments, track results, and manage accountability.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.