Outside Sales Manager

Metals USA•Liberty, MO

10d•Onsite

About The Position

Metals USA Flat Rolled Group, Inc. is seeking an Outside Sales Manager at its Liberty, Missouri location. The company is a national network of metal service centers offering processed carbon steel, stainless steel, and aluminum flat rolled products. It customizes supply chains, focuses on timely and accurate delivery, and emphasizes operational excellence and customer satisfaction. Metals USA Flat Rolled Group, Inc. is a subsidiary of Reliance, Inc. The Outside Sales Manager leads and develops a team of 4–5 Outside Sales Representatives and oversees a portfolio of more than 300 active customer accounts. The role drives revenue growth through sales leadership, customer relationship management, market expansion, and strategic account oversight. It ensures the team executes company sales initiatives, meets revenue and profitability goals, and delivers exceptional customer service. The manager works closely with Sales, Operations, Purchasing, Estimating, Customer Service, and Senior Leadership to support business growth and customer retention.

Requirements

Bachelor's degree in business administration, Marketing, Construction Management, or a related field.
7–10 years of industrial metals, fabrication, structural steel, aluminum, or stainless-steel sales experience.
Experience managing large customer portfolios and driving revenue growth.
Demonstrated success leading outside sales teams in a B2B environment.
Strong leadership and employee development skills.
Advanced sales, negotiation, and customer relationship management abilities.
Ability to analyze sales performance, profitability, and market trends.
Excellent communication and presentation skills.
Strong understanding of the metals service center, fabrication, construction, or industrial manufacturing industries.
Proficiency in CRM systems, Microsoft Office products, and sales reporting tools.
Valid driver's license.

Nice To Haves

At least 3 years of sales leadership, supervisory, or team management experience (preferred).

Responsibilities

Directly supervise, coach, and develop 4–5 Outside Sales Representatives.
Conduct ride-alongs, account reviews, coaching sessions, and performance evaluations.
Set sales objectives and performance expectations, identify training needs, and provide development opportunities.
Promote accountability, customer service, and continuous improvement.
Lead sales activities across a customer base of more than 300 active accounts.
Monitor sales performance, pipeline activity, margin attainment, and territory growth.
Develop and execute strategies to increase revenue, profitability, and market share.
Review quotes, pricing, forecasts, and customer opportunities to maximize profitability.
Assist sales representatives with complex negotiations and strategic customer opportunities.
Maintain relationships with key and strategic accounts; participate in customer visits, business reviews, and contract discussions.
Support customer retention and satisfaction, resolve escalated customer concerns and service issues, and ensure account coverage plans are carried out.
Identify new business opportunities and target accounts; partner with sales representatives on territory growth plans and support prospecting and major account acquisition.
Analyze market trends, competitor activity, and customer needs.
Collaborate with Operations, Estimating, Purchasing, and Customer Service to support customer requirements.
Review and manage sales forecasts and revenue projections.
Keep CRM data, sales reports, and customer activity records accurate and current.
Monitor compliance with company policies, safety expectations, and ethical business practices.