Outside Sales Engineer

W.A Tompkins Co. Inc•, (Multiple States)
•Remote

About The Position

W.A. Tompkins (WATCO), headquartered in Danvers, Massachusetts, designs, installs, and distributes piping, fittings, tanks, pumps, valves, and other sanitary instruments for beverage manufacturers. The Outside Sales Engineer works remotely and supports customers across the East Coast, from Maine to Florida. The role focuses on developing new business, growing existing accounts, and helping customers address technical and operational challenges with the company’s products and services.

Requirements

  • Bachelor’s degree in Engineering, Business, or a related field.
  • At least 3 years of experience in outside sales or account management.
  • Strong customer focus and ability to initiate, develop, and maintain relationships.
  • Excellent verbal and written communication, presentation, and negotiation skills.
  • Excellent interpersonal and customer service skills.
  • Proficiency in Microsoft Office and Outlook.
  • Proactive, energetic, entrepreneurial, goal-oriented, and driven to exceed sales targets.
  • Ability to work independently and collaboratively within a team.
  • Ability to manage multiple tasks and prioritize effectively.
  • Ability to develop a thorough understanding of primary product offerings.
  • Ability to travel to customer facilities for sales calls.
  • Must have a professional work-from-home setup.
  • Ability to lift up to 50 pounds occasionally.

Nice To Haves

  • Experience in sanitary or high-purity industries.

Responsibilities

  • Proactively seek and develop new business opportunities within the assigned territory.
  • Call on existing customers to foster growth and identify opportunities.
  • Plan and execute 8–10 customer sales calls per week.
  • Identify and target potential clients, including process engineers, procurement professionals, and maintenance managers, through research, cold calls, and networking.
  • Understand customers’ business goals, operating systems, and manufacturing processes.
  • Develop and execute strategies to generate a consistent pipeline of qualified leads and opportunities.
  • Build relationships with decision-makers, introduce W.A. Tompkins’ products, and identify customer needs.
  • Maintain key customer contacts and account activities in Salesforce CRM.
  • Review customer activities monthly with the Sales Manager and develop strategies to maximize sales volume and territory revenue growth.
  • Achieve sales and gross margin growth to meet or exceed annual goals.
  • Increase market share for represented products in the assigned territory.
  • Develop new relationships within existing customer accounts.
  • Complete company and factory training to build product knowledge.
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