Outside Sales Engineer - Industrial Heat Transfer

Big Chief Supply•Charolette, NC
•Onsite

About The Position

Thermal Products, Inc., part of the Thermal Technology Distribution Solutions (TTDS) family of companies, is hiring an Outside Sales Engineer to develop new business and strengthen customer relationships across North Carolina, South Carolina, and Virginia. This field-based role serves industrial manufacturers, chemical and process plants, power generation facilities, OEMs, and engineering firms by providing technical heat transfer equipment and solutions. The role combines technical aptitude, business development, and a consultative approach to sales, working with inside sales, applications engineering, project management, and manufacturer partners to develop customer-focused solutions and grow the territory. The position is based in the Charlotte, North Carolina area and requires frequent travel throughout the assigned territory for customer visits, plant meetings, and business development activities, with occasional overnight travel based on business needs. The employee must be able to visit and navigate industrial facilities and process-plant environments while following applicable site safety requirements.

Requirements

  • Strong technical aptitude and ability to understand industrial equipment and applications.
  • Demonstrated prospecting, business development, and relationship-building skills.
  • Excellent communication, presentation, negotiation, and organizational skills.
  • Ability to interpret customer requirements and communicate technical solutions clearly.
  • Strong time-management skills and ability to manage multiple customer opportunities.
  • Proficiency with Microsoft Office and ability to learn ERP, CRM, and manufacturer-specific systems.
  • Ability to prepare accurate sales forecasts, activity reports, and customer communications.
  • Ability to work independently in a field-based position while collaborating effectively with internal teams and manufacturer partners.
  • Frequent travel throughout North Carolina, South Carolina, and Virginia, with occasional overnight travel based on business needs.
  • Ability to visit and navigate industrial facilities and process-plant environments while following applicable site safety requirements.

Nice To Haves

  • Bachelor's degree in Mechanical, Electrical, or Chemical Engineering is preferred.
  • Successful experience selling industrial heat transfer equipment or solutions without an engineering degree, or an engineering background with industrial sales experience and the ability to learn heat transfer applications.

Responsibilities

  • Develop and execute territory sales plans to identify opportunities, expand market presence, and grow customer relationships.
  • Prospect for new customers and develop business opportunities with industrial manufacturers, OEMs, engineering firms, and process facilities.
  • Manage and strengthen existing customer relationships through regular communication, technical support, and on-site visits.
  • Conduct customer meetings, plant visits, and technical product presentations to understand applications and recommend appropriate heat transfer solutions.
  • Collaborate with inside sales, applications engineering, project management, and manufacturer partners to develop technical proposals and respond to customer needs.
  • Follow up on quotations, proposals, and open opportunities to support timely customer decisions.
  • Maintain an organized sales pipeline and provide regular forecasts and updates on sales activities and opportunities.
  • Identify customer needs, understand industrial processes, and communicate technical requirements to internal teams and manufacturing partners.
  • Represent Thermal Products professionally at customer facilities, meetings, and industry events.
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