Outside Sales Account Manager - Fluid Connector Products & Solutions

SunSource•Fitchburg, MA

About The Position

The Hope Group, a SunSource company, is New England’s leading provider of fluid power and motion control solutions for OEMs and MROs. The company provides more than parts distribution, helping customers identify and solve efficiency and productivity challenges through its warehousing, fabrication, and manufacturing capabilities. The Outside Sales Account Manager will manage an established customer base and grow business across Worcester County and surrounding areas in the New England region. The role focuses on industrial OEM and end-user customers and on selling fluid connector solutions, including hoses, tube fittings, quick couplings, and instrumentation. The successful candidate applies motion control and technical knowledge to understand customer challenges, develop solutions with manufacturer and application-specialist support, and build customer relationships in the field. The Hope Group offers access to engineering, fabrication, and manufacturer resources, and is part of SunSource, a growth-oriented industrial distribution company. Compensation includes a competitive salary and commission opportunity, along with a company vehicle, phone, computer, and benefits package.

Requirements

High school diploma or GED.
At least 4 years of industrial or technical outside sales experience.
Ability to identify, specify, and apply products that meet customer requirements and technical specifications.
Demonstrated success developing new business and converting competitive accounts.
Proficiency with Microsoft Office, CRM systems, email, internet-based tools, smartphones, and technical applications.
Self-motivated, results-driven team player with strong communication skills and attention to detail.
Valid driver's license.
Ability to travel throughout the assigned territory as needed.

Nice To Haves

Mechanical, Electrical, Industrial Engineering, or another technical degree.
Experience with hydraulic, pneumatic, and mechanical systems, including hoses, tube fittings, quick couplings, and instrumentation.
Strong motion control background and experience working with industrial OEMs and end-user customers.
Experience selling fluid conveyance technologies.
Strong desire to expand product and industry knowledge.

Responsibilities

Manage existing accounts and develop new OEM and end-user relationships to grow the assigned territory.
Plan and execute weekly sales calls using CRM to prioritize opportunities and drive results.
Design and propose fluid connector solutions, including hoses, tube fittings, quick couplings, and instrumentation.
Apply motion control knowledge to identify, specify, and close opportunities.
Collaborate with inside sales, application engineers, quality, marketing, and management to provide customer support.
Conduct product demonstrations and Lunch & Learns at customer sites with factory representatives and company resources.
Attend product training, factory schools, sales meetings, trade shows, and industry events.
Work with vendor partners through joint sales calls, meetings, and networking.
Promote other Hope Group divisions, products, and services to create cross-selling opportunities.
Investigate customer concerns proactively and resolve issues to ensure customer satisfaction.