Outside Parts Expert
About The Position
The Outside Parts Expert (OPE) is a sales position responsible for generating and increasing retail parts sales to customers in a defined Area of Responsibility and to assigned customers. The role requires cross-selling departments, using and managing company resources, meeting revenue objectives, and representing the company with integrity. The OPE sells parts products distributed by Boyer Trucks, a Transwest Company, and provides prompt, courteous, and accurate customer service. The position is full-time, works Monday through Friday on the first shift, and reports to the Parts Manager. Compensation is commission-based with unlimited commission; the position is not eligible for a bonus. The role includes regular customer visits and may involve irregular hours or stressful working conditions.
Requirements
- High school diploma or equivalent.
- Valid driver's license and a motor vehicle record in good standing.
- Prior experience selling truck parts, automotive parts, or RV parts.
- General knowledge of computers.
- Knowledge of diesel engines, gas engines, drive trains, and suspensions.
- Excellent written and verbal communication skills.
- Ability to provide outstanding customer service.
- Detail-oriented.
- Ability to understand vague and implicit instructions and respond favorably in varying situations.
- Emotional intelligence.
- Ability to make decisions under pressure.
- Conflict resolution skills.
- Ability to give, receive, and analyze information.
- Ability to formulate work plans, prepare written materials, and articulate goals and action plans.
- Ability to successfully complete a general abilities assessment and pass a post-offer background check, physical, and drug screening.
Nice To Haves
- Prior experience selling heavy-duty truck parts through distribution and/or directly to customers.
Responsibilities
- Generate the minimum monthly sales volume set by the parts manager and parts director.
- Meet or exceed front counter growth percentages.
- Meet sales and gross profit objectives set by the parts manager and parts director.
- Make 9 to 12 in-person customer visits each business day.
- Generate new business as needed.
- Sell Boyer Trucks-distributed parts products without bias.
- Provide prompt, courteous, and accurate customer service.
- Develop broad knowledge of Boyer Trucks to sell parts effectively.
- Continue learning about Boyer Trucks, the industry, and the parts sold.
- Maintain a professional appearance and attitude.
- Complete tasks within the travel and entertainment expense budget.
- Perform additional duties as assigned.
Benefits
- Medical, dental, and vision insurance for eligible employees.
- Voluntary and employer-paid life insurance and disability insurance.
- 401(k) with company match beginning with the employee's first contribution.
- HSA and/or FSA, as applicable.
- Paid time off, sick time, and company-paid holidays.
- Employee car discount program.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
