Outreach Specialist – High School Equivalency Program (HEP), Bilingual - Student Recruitment

Klamath Community College•Klamath Falls, OR

8d•Onsite

About The Position

Klamath Community College’s High School Equivalency Program (HEP) supports migrant seasonal farmworkers and/or their families in earning their GED and advancing their education and careers. We are seeking a Bilingual Outreach Specialist who enjoys community engagement, relationship-building, and helping students access life-changing opportunities. This is a highly interactive, community-facing role where you will serve as the primary representative of HEP, building trust, connecting with prospective students, and directly supporting individuals as they take meaningful steps toward educational and career success.

Requirements

High School Diploma or equivalent.
Must have a valid driver’s license and reliable transportation.
Strong written and verbal communication skills in English and Spanish.
Up-beat, self-motivated, friendly personality.
Ability to understand, communicate with, and effectively interact with people across cultures.
Able to work with others is critical to the success of this position.
Proficient in using standard office software and digital tools.

Nice To Haves

Some experience in marketing, outreach, and/or communications.
Knowledge of Microsoft Office Suite including Outlook, Excel, Word, Publisher, and Power Point.

Responsibilities

Develops and implements the HEP Outreach program.
Data entry.
Responding to potential students via telephone or email.
Executing recruitment events.
Public speaking.
Performing various office work.
Initiates recruitment phone call campaigns.
Prepares materials and organizes recruitment events.
Serves as the “Face of KCC HEP” during events aimed at recruiting students.
Provides customer service for walk-in inquiries.
Schedules and administers potential student intake interviews.
Maintains accurate student records.
Creates strategies and an operational recruitment plan.
Prioritizes and periodically evaluates the effectiveness of recruitment and outreach plans.
Develops and maintains referral networks and collaborative partnerships with local agencies, service providers, and community-based organizations to increase access to HEP services.
Coordinates remote and community-based outreach activities, including inviting subject-matter experts and partner organizations to deliver informational sessions that support the educational and support needs of eligible migrant and seasonal farm worker populations.
Looks for opportunities to post outreach materials, distribute flyers, create or attend special events, and partner with other organizations to attract new students.
Enters student’s data into the college’s computer system and uses other digital data tracking tools.
Answers phone calls and emails from possible students, and navigates them to the proper solution.
Serve as a culturally responsive and bilingual representative of the college, demonstrating professionalism, integrity, and respect in all interactions with migrant and seasonal farmworker students, families, and community partners.
Administrative work on grant-funded program activities and reporting (if assigned).