Outreach Partner/ Sales Rep - Boston, MA

Gather Health•Boston, MA

About The Position

Gather Health delivers Social Primary Care to older adults, with a comprehensive model that combines primary care, social support, community resources, multidisciplinary care teams, and proprietary technology. Founded in 2022, the company operates in Massachusetts and focuses on older, dual-eligible adults. The Outreach Partner develops relationships with stakeholders and organizations in an assigned community territory to create patient acquisition opportunities. With guidance from the Vice President of Growth and Field Sales Manager, the role educates prospective patients about Gather Health’s care model and services, builds community partnerships, and helps prospective patients enroll. The role includes field outreach, event planning, in-person and phone engagement, and work at a Gather Health center. Compensation includes a base salary and performance-based commissions.

Requirements

  • At least one year of experience in a role with similar or relevant duties, such as sales, account management, customer service, or community outreach.
  • Ability to travel locally to various events and access to a vehicle.
  • Experience with basic office tools such as Word, Excel, Outlook, and SharePoint.
  • Ability to work for any employer in the United States.

Nice To Haves

  • High school diploma or GED.
  • Experience using Salesforce or another CRM system.
  • Sales or account management background.
  • Knowledge of the healthcare industry.
  • Bilingual in English and another language, such as Spanish, Vietnamese, Cape Verdean Creole, or Haitian Creole.
  • Persistent, resilient, competitive, motivated, friendly, outgoing, relatable, positive, creative, organized, and reliable.

Responsibilities

  • Develop, plan, and execute an effective strategy to attract prospective patients.
  • Initiate and nurture relationships with organizations and political groups or officials to expand reach to prospective patients.
  • Plan and facilitate community events in collaboration with Gather Health departments and external partners, including vendors, senior centers, and political organizations.
  • Connect with prospective patients by phone, in person, at community events and health fairs, and through traditional mailings to generate interest and increase enrollment.
  • Develop and maintain relationships with existing patients to generate referrals.
  • Meet daily, weekly, and monthly metrics-driven goals, such as targets for connects and events.
  • Record prospect engagement activities and events in the CRM to track progress.
  • Meet with walk-in prospects and provide tours at the Gather Health center.

Benefits

  • Comprehensive medical, dental, and vision coverage with day-one eligibility.
  • Company-paid life, short-term disability, and long-term disability insurance.
  • 401(k) with company match and immediate vesting.
  • Generous PTO that increases with tenure.
  • 11 paid company holidays.
  • Employee Assistance Program (EAP).
  • Supplemental benefit options.
  • Competitive base salary plus performance-based commissions.
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