Outreach Partner/ Sales Rep - Boston, MA

Gather Health•Boston, MA

About The Position

Gather Health delivers Social Primary Care to older adults, particularly older dual-eligible adults with complex clinical and social needs. Its care model combines primary care led by PCPs and multidisciplinary teams, individualized Social Care Plans supported by Gather Guides and community partners, and a proprietary Tech Enabled Home Model. Founded in 2022, Gather Health operates in Massachusetts and works with payer partners on value-based care. The Outreach Partner develops relationships with stakeholders and organizations in an assigned community territory to create patient acquisition opportunities. With guidance from the Vice President of Growth and Field Sales Manager, the role educates prospective patients about Gather Health’s model and services through community events, networking, telephone calls, and in-person outreach. The position is pay-for-performance, with a competitive base salary and performance-based commissions. The role works across community settings and at a Gather Health center, where the Outreach Partner meets walk-in prospects and gives tours.

Requirements

  • At least one year of experience in a role with similar or relevant duties, such as sales, account management, customer service, or community outreach.
  • Ability to travel locally to events and access to a vehicle.
  • Experience with basic office tools such as Word, Excel, Outlook, and SharePoint.
  • Authorization to work for any employer in the United States.

Nice To Haves

  • High school diploma or GED.
  • Experience with Salesforce or another customer relationship management system.
  • Sales or account management background.
  • Knowledge of the healthcare industry.
  • Bilingual in English and another language, such as Spanish, Vietnamese, Cape Verdean Creole, or Haitian Creole.
  • Persistent, resilient, competitive, motivated by metrics and performance-based compensation, friendly, outgoing, relatable, positive, creative, organized, and reliable.

Responsibilities

  • Develop, plan, and execute strategies to attract prospective patients.
  • Initiate and nurture relationships with organizations, political groups, and officials to expand access to prospective patients.
  • Plan and facilitate community events in collaboration with Gather Health departments and external partners, including vendors, senior centers, and political organizations.
  • Connect with prospective patients by phone, in person, at community events and health fairs, and through traditional mailings to generate interest and increase enrollment.
  • Build relationships with existing patients to generate referrals.
  • Meet daily, weekly, and monthly activity goals, such as targets for connects and events.
  • Record prospect engagement activities and events in the CRM to track progress.
  • Meet with walk-in prospects and provide tours at the Gather Health center.

Benefits

  • Comprehensive medical, dental, and vision insurance with day-one eligibility.
  • Company-paid life insurance.
  • Company-paid short-term disability insurance.
  • Company-paid long-term disability insurance.
  • 401(k) with company match and immediate vesting.
  • Generous paid time off that increases with tenure.
  • 11 paid company holidays.
  • Employee Assistance Program.
  • Supplemental benefit options.
  • Competitive base salary plus performance-based commissions.
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