Outreach Assistant - Camp Shelby/Hattiesburg MS
About The Position
The Leidos Military OneSource program is seeking Outreach Assistants to provide coverage for events and outreach on an as-needed, sporadic basis. The role supports the Field Consultant by educating Service members, their families, military leadership, service providers, and community partners about Military OneSource and community resources. Outreach Assistants represent the program at Government-directed and approved events at their installation when the Field Consultant cannot attend, and help connect Federal, state, local, and nonprofit programs with Active Duty, National Guard, and Reserve families. The Outreach Assistant must have a current military affiliation and authorized military installation access, understand military culture and command structures, and maintain a welcoming, professional presence. The position involves coordinating with the State Field Consultant and Regional Outreach OA Coordinator, identifying approved community resources, maintaining outreach displays and materials, responding to inquiries, and documenting activities and service gaps. Candidates must be U.S. citizens, be located within 40 miles of the base location, and be able to obtain and maintain a Public Trust Clearance.
Requirements
- Bachelor’s degree from an accredited college or university, or equivalent experience.
- Current military affiliation as Active Duty, National Guard, Reserve, military spouse, military retiree, or DoD civilian.
- Authorized access to military installations, which must be maintained.
- U.S. citizenship and location within 40 miles of the base location.
- Ability to obtain and maintain a Public Trust Clearance and any other required background checks, credentials, and installation access requirements.
- At least two years of experience providing customer service, outreach, community engagement, or related support services.
- Demonstrated knowledge of military culture, military family lifestyles, and military command structures.
- Excellent presentation and verbal communication skills, including the ability to engage diverse audiences.
- Strong interpersonal skills and ability to establish rapport with military service members, families, leadership, and community partners.
- Ability to professionally represent the Military OneSource Program at outreach events, briefings, and community engagements.
- Ability to work independently, exercise sound judgment, and maintain professionalism in a public-facing environment.
- Ability to lift and transport outreach materials, displays, and equipment weighing up to 25 pounds.
- Successful completion of required program training and ability to maintain knowledge of Military OneSource services, resources, and program updates.
Nice To Haves
- Experience speaking to individuals and small groups, providing presentations, or conducting informational briefings.
Responsibilities
- Represent the Military OneSource Program at military installation and community outreach events when the Field Consultant is unable to attend.
- Serve as an installation subject matter expert, educating Service members, families, military leadership, and service providers about program resources and services.
- Conduct installation-level community capacity-building by educating military and civilian service providers about program resources and services.
- Identify Government-approved family programs and community resources for possible inclusion in the community resource finder, subject to Government review and approval.
- Document and report outreach efforts, services provided, and identified gaps in service availability.
- Maintain compliance with program reporting requirements and documentation standards.
- Set up, maintain, and manage informational displays, promotional materials, and outreach booths according to event requirements and organizational standards.
- Engage military service members, families, and community partners to increase awareness of Military OneSource programs, benefits, and support services.
- Respond to inquiries, address concerns, and connect individuals with appropriate resources.
- Provide accurate and consistent information about Military OneSource services, military family support programs, and community resources.
- Coordinate with the State Field Consultant and Regional Outreach OA Coordinator in supporting approved installation events.
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What This Job Offers
Job Type
Full-time
