Assistant Store Manager - Cloverleaf, Hattiesburg, MS

DTLR, Inc.•Hattiesburg, MS

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources activities, operational compliance, and outstanding customer service. The position is responsible for supporting store staff performance, implementing company policies and procedures, and helping the store meet its goals and budget. The work week is not to exceed 40 hours, and the schedule is flexible, including days, nights, weekends, and holidays. The role may require working in multiple stores within the assigned district and traveling by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, diplomacy, and discretion when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach and critical and creative thinking skills.
Project management, time management, analytical, and strong organizational skills.
Ability to plan, organize, multitask, set priorities, respond to changing demands, and execute directives consistently and accurately.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and in achieving sales, profitability, and budget goals.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures, operational requirements, safety rules, and business standards.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help the store perform in accordance with its budget.
Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below the company plan.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.