Outpatient Services Manager

Lifepoint Health•Pasco, WA

13h

About The Position

Lourdes Medical Center, part of Lifepoint Health, is seeking an Outpatient Services Manager to lead outpatient services and support the organization’s mission of making communities healthier. The role manages staff and departmental operations, supports quality patient care, and advances departmental goals aligned with the organization’s strategic plan. The position is full-time and exempt, with minimum overnight travel of up to 10% by land and/or air. The manager may provide patient care when necessary and is responsible for fostering staff development and an environment of professional growth. The role also integrates evidence-based practices into operations and clinical protocols.

Requirements

BLS certification.
A bachelor's degree in a related field is preferred; applicable work experience may be used in lieu of education.
Ability to travel overnight up to 10% by land and/or air.

Nice To Haves

Bachelor's degree in a related field.

Responsibilities

Plan, assign, schedule, and review staff work to ensure quality standards.
Hire, terminate, train, develop, and review staff performance; administer corrective action.
Assist in developing departmental goals, standards, and objectives that support the organization’s strategic plan and vision.
Manage staff relations, including performance management, staff satisfaction, and conflict management.
Oversee scheduling, staff development, recruitment, payroll, and student engagements.
Monitor departmental budgets, regulatory compliance, contracts, and vendor relations.
Determine and justify needs for systems, equipment, and supplies; monitor usage and oversee proper working order and stock supplies.
Assess the quality of patient care and coordinate patient care services with patients, staff, physicians, and other departments.
Provide patient care when necessary.
Foster an environment that encourages professional growth.
Integrate evidence-based practices into operations and clinical protocols.

Benefits

Medical, dental, and vision coverage options for full-time and part-time employees.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability insurance.
Paid family leave.
At least 10 days of paid time off per year for full-time employees.
Eight paid holidays per year.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.