Outpatient Services Manager

Lifepoint Health•Pasco, WA

1d•$47 - $67

About The Position

Lourdes Medical Center, part of Lifepoint Health, is hiring an Outpatient Services Manager to oversee outpatient services and staff. The role supports the organization’s strategic plan and vision while ensuring quality standards, regulatory compliance, and quality patient care. The manager may provide patient care when necessary and will make a minimum amount of overnight travel, up to 10%, by land and/or air. The position is full-time and exempt. A bachelor’s degree in a related field is preferred, though applicable work experience may be used in lieu of education. BLS certification is required.

Requirements

BLS certification.
Bachelor’s degree in a related field preferred; applicable work experience may be used in lieu of education.

Nice To Haves

Bachelor’s degree in a related field.

Responsibilities

Plan, assign, schedule, and review staff work to ensure quality standards; hire, terminate, train, develop, and evaluate staff; and administer corrective action.
Help develop departmental goals, standards, and objectives that support the organization’s strategic plan and vision.
Manage staff relations, including performance management, staff satisfaction, and conflict management; oversee scheduling, staff development, recruitment, payroll, and student engagements.
Monitor departmental budgets, regulatory compliance, contracts, and vendor relations; determine and justify needs for systems, equipment, and supplies; monitor usage and ensure equipment is in working order and supplies are stocked.
Assess the quality of patient care and coordinate care services with patients, staff, physicians, and other departments; provide patient care when necessary.
Create and foster an environment that encourages professional growth.
Integrate evidence-based practices into operations and clinical protocols.
Travel overnight by land and/or air, up to 10%.

Benefits

Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability insurance.
Paid family leave.
At least 10 days of paid time off per year for full-time employees.
Eight paid holidays per year.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.