Outpatient Scheduler (Full Time)

Kingman Regional Medical Center•Kingman, AZ

1d•Onsite

About The Position

This position is responsible for financially clearing all outpatient referrals as ordered by the referring provider. Financial clearing includes but not limited to, validating the order (following protocols designed by the departments the order is referred too), checking medical necessity, verifying insurance eligibility, obtaining authorization (when necessary), scheduling procedures/visits, pre-registration, communicating financial responsibility to patient, scanning documents, and noting all communication into patient chart.

Requirements

High school graduate or equivalent
Six months or more of progressive work experience

Nice To Haves

One year of hospital outpatient scheduling and/or insurance verification experience in a hospital setting.

Responsibilities

Develops and maintains positive interactions with patients, visitors, medical staff, and employees, in accordance with KHI mission, vision, and values.
Protects patient information and hospital financial reimbursement by updating demographic information, verifying insurance information, and ensuring that all notification/authorizations are complete according to department policy and procedures.
Accurately pre-registers patients and consistently meets accuracy expectations of 98%.
Accurately validates orders per scheduling guidelines and verifies diagnosis codes are appropriate for ordered procedures.
Schedules procedures/visits in the appropriate area (department, imaging modality room, KHI location).
Utilizes designated tools and resources as directed (i.e. electronic medical record, AIDET, etc.).
Meets designated productivity standards to schedule cleared outpatient visits in a timely manner.
Works to increase upfront collections by communicating to the patient their co-pays/deductibles and documenting that information to secure collection.
Consistently demonstrates a willingness to assist co-workers in a courteous manner to support department efficiency.
Completes all assigned duties accurately and in a timely manner.
Ability to communicate effectively with others, to manage multiple priorities and tasks, to maintain attention to detail.
Knowledge of and ability to use computer hardware and software applications.
Knowledge of medical terminology, coding rules and guidelines preferred.

Benefits

Medical
Dental
Vision
Employer Paid HSA for HDHP participants
Robust Wellness and Employee Assistance Program
Employer Paid Group Life
Short & Long-Term Disability
Generous Paid Leave Accruals
403b Retirement Plan with Employer Contributions
Employee Recognition Programs
Employee Discounts
Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Tuition Reimbursement/Scholarships for full-time employees
Public Service Loan Forgiveness program eligibility for qualified student loans