Outpatient Multispecialty Clinic Manager

LCMC Health•New Orleans, LA

About The Position

The Outpatient Multispecialty Clinic Manager leads the daily operations of an outpatient clinic and supports a diverse team of clinical and administrative professionals. The role partners with physicians, clinical teams, and leadership to keep operations running smoothly and provide patients with high-quality care and a welcoming experience. The manager oversees staffing, workflows, and patient flow; supports employee development and performance; and promotes a collaborative, accountable team culture. The role also helps improve clinic processes, patient access, service delivery, and efficiency while supporting compliance with organizational, regulatory, quality, and patient-safety standards. The manager monitors operational performance and helps manage the clinic in alignment with established budgets, goals, and objectives. This position formally supervises employees.

Requirements

  • High school diploma, GED, or equivalent.
  • At least five years of supervisory or leadership experience.
  • Strong leadership and relationship-building skills.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate teams in a fast-paced healthcare environment.
  • Strong organizational, problem-solving, and decision-making abilities.
  • Collaborative approach to working with providers, employees, and leadership.
  • Commitment to providing an excellent experience for patients and team members.

Nice To Haves

  • Previous leadership experience within an outpatient clinic, physician practice, ambulatory care, or healthcare environment.
  • Experience supporting multidisciplinary or multispecialty clinic operations.
  • Associate’s or bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field.

Responsibilities

  • Lead, support, and develop clinical and administrative team members across the outpatient clinic.
  • Oversee daily clinic operations, staffing, workflows, and patient flow.
  • Build a collaborative, accountable, and supportive team culture.
  • Partner with physicians, advanced practice providers, clinical staff, and leadership to address operational needs and support excellent patient care.
  • Identify opportunities to improve clinic processes, patient access, service delivery, and overall efficiency.
  • Participate in developing and implementing clinic policies, procedures, and best practices.
  • Help ensure clinic operations meet organizational, regulatory, quality, and patient-safety standards.
  • Monitor operational performance and help manage the clinic in alignment with established budgets, goals, and objectives.
  • Support employee onboarding, training, scheduling, performance management, and professional development.
  • Maintain strong communication and working relationships with employees, medical staff, organizational leadership, patients, and community partners.
  • Provide direct leadership and operational support to assigned clinical and administrative team members.
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