Outpatient Manager (FT, on site)

Summit BHC•Colorado Springs, CO

5d•$85,000 - $94,000•Onsite

About The Position

The Outpatient Manager, also described as the Clinical Services Manager, assists the clinical department Director with day-to-day operations, planning and evaluating clinical care systems, and overseeing client health outcomes related to clinical practice. The manager serves as the clinical department lead when the Director is absent. At the Director’s direction, the role supervises clinical staff and provides guidance to other staff on clinical programming and treatment expectations to support safe and effective therapeutic practices. The position leads assigned parts of counseling programs, including psychosocial assessment completion, discharge planning, group and family therapy, individual therapy, and the development, implementation, and review of treatment plans. It also helps oversee clinical programs and monitor the multidisciplinary treatment team process. The role may carry a limited caseload and provide direct care when needed. This is a full-time, onsite position in Colorado Springs, Colorado. The stated annual pay range is $85,000–$94,000.

Requirements

Master’s degree in Social Work, Counseling, or Psychology.
At least three years of experience as a licensed social worker, counselor, or therapist.
Current, valid state-issued licensure as a professional mental health therapist or counselor, at a level that allows independent practice without a structured supervision agreement.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.
At least one year of supervisory or management experience.

Nice To Haves

Supervisory or management experience in social or clinical services is preferred.
First aid may be required depending on state or facility.

Responsibilities

Assist the clinical department Director with day-to-day operations and the planning, implementation, and evaluation of clinical care systems.
Serve as the clinical department lead when the Director is absent.
At the Director’s direction, supervise clinical staff and provide guidance to other staff regarding clinical programming and treatment expectations.
Lead assigned counseling-program activities, including psychosocial assessments, discharge planning, groups, family and individual therapy, and treatment plans.
Assist with oversight of clinical programs and monitor the multidisciplinary treatment team process.
Review clinical program progress, quality, and effectiveness through live observations and chart audits.
Implement and monitor the clinical unit program schedule.
Support and instruct direct care staff on treatment programs and service delivery based on clients’ treatment plans and clinical needs.
Identify and prioritize important issues and collaborate with department and corporate leaders as needed.
Communicate instructions, expectations, and timelines clearly and concisely.
Help ensure clinical programming, staffing, and documentation comply with regulatory requirements and standards of care.
Coach and manage staff through hiring, orientation, performance assessment, and employee engagement; communicate pertinent staff issues to the Director and Human Resources.
Manage staff scheduling and maintain a contingency staffing plan.
Maintain accountability for job performance and hold staff accountable for compliance, client safety, attendance, policy adherence, behavior, and the code of conduct.
Help ensure staff educational and supervision needs are addressed through attended programs.
Provide clinical consultation, guidance, and supervision.
Serve as a subject matter expert and resource on documentation standards for clinical services.
Maintain a limited caseload as needed.
Stay informed about community and market activities, other providers, local payor needs, and the political climate related to mental health.
Provide direct care services when needed.