On-Site Manager

Elwood Staffing•Lincoln, AL

1d•Onsite

About The Position

The On-Site Manager is responsible for the overall success and improvement of the client's On-Site program and for leading the team. The role exercises independent judgment and discretion in guiding associates' activities and ensuring job performance goals are met or exceeded. It oversees the day-to-day operations and direction of the On-Site program, including assigned On-Site Specialists and On-Site Assistants. The position supports the company's mission and beliefs and provides superior customer service.

Requirements

Ability to work cross-functionally, communicate proactively, and resolve issues with a high sense of urgency.
Excellent computer skills, including proficiency in Microsoft Office.
Strong verbal and written communication skills.
Valid driver's license required for travel between branch and client location.
Access to dependable transportation to arrive punctually, travel between job sites or clients if needed, and meet scheduled work hours, including evenings and weekends.
Ability to be organized, determined, detail-oriented, and multitask in a fast-paced environment.

Nice To Haves

Experience in a customer service role.

Responsibilities

Develop strong working relationships with the client's management team.
Build relationships with stakeholders to anticipate future needs and recruit temporary resources to meet those needs.
Manage team training, development, and coaching activities to support successful operations.
Communicate effectively, verbally and in writing, with client personnel, temporary associates, and company personnel.
Meet regularly with client supervisory personnel to confirm satisfaction with associate performance and address concerns.
Maintain detailed knowledge of the client's facilities, positions, and policies.
Collaborate with branch, regional, and corporate personnel to meet client performance expectations.
Maintain regular contact with temporary associates to clarify their availability for future assignments.
Help identify and assign temporary associates who meet the client's job-skill and ability standards.
Respond promptly to client and associate concerns; recommend or implement solutions, prevent recurrence, and document issues according to standard operating procedures.
Complete injury reports and assist injured workers in obtaining medical treatment in accordance with company policy and procedures.
Conduct new-hire orientations covering applicable company policies and safety issues before associates begin work.
Follow best practices for engaging newly hired associates.
Walk the floor throughout the day to engage with supervisors and associates, observe interactions, address safety issues, and assess production demands.
Monitor turnover and develop strategies to reduce it.