Outpatient Administrative Assistant

CCC • Cape Girardeau, MO

1d • Onsite

About The Position

The Outpatient Administrative Assistant works directly with the Director of Outpatient and Emergency Services to complete tasks involving tracking, monitoring, and reporting information. The role supports outpatient operations through data collection, scheduling-template setup and EHR reporting, documentation reviews, surveys, meeting preparation, reports, referrals, administrative duties, and correspondence. The employee documents work in accordance with clinical policies and procedures, DMH, CARF, applicable federal and state programs, and agency standards.

This is a full-time, non-exempt position in Cape Girardeau, Missouri, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The stated pay range is $16.42–$18.82 per hour, depending on experience.

Requirements

• High school diploma, GED, or HSE.
• Valid driver's license.
• Current continuous auto insurance.

Responsibilities

• Assist with data collection to process POS justification requests.
• Assist with data collection and client communication to process provider transfer requests.
• Set up scheduling templates for therapists in the EHR system, including ETO entry.
• Learn and use EHR functionality and reporting.
• Prepare random reviews of clinical documentation as assigned by the supervisor.
• Assist with completing client phone surveys.
• Assist with preparing for meetings and training and with taking minutes.
• Assist with reports and tracking, including agency-wide discharges, wait lists, and contractual staff reports, as assigned by the supervisor.
• Assist with processing MH3 referrals and preparing for P/P meetings.
• Perform administrative duties such as scanning, filing, and copying.
• Correspond with external entities as assigned by the supervisor.
• Document according to clinical policies and procedures, DMH, CARF, applicable federal and state program requirements, and agency standards.

Benefits

• 24 paid days off during the first year.
• A day off for the employee's birthday.
• Seven paid holidays.
• Competitive health, dental, vision, and supplemental insurance.
• Company-paid life and LTD insurance.
• Retirement auto-enrollment.
• Employee referral program.
• Additional benefits may be available; benefits may vary depending on hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED