Outpatient Administrative Assistant

Community Counseling Center (CCC) • Cape Girardeau, MO

10d • $16 - $19

About The Position

The Outpatient Administrative Assistant works directly with the Director of Outpatient and Emergency Services to accomplish tasks related to tracking, monitoring, and reporting information. The role performs data collection and administrative support, assists with client communications and scheduling, and supports documentation, reporting, meetings, and referrals.

The position is full-time, non-exempt, and scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The listed pay range is $16.42–$18.82 per hour, depending on experience.

Requirements

• High school diploma, GED, or HSE.
• Valid driver's license.
• Current continuous auto insurance.

Responsibilities

• Assist with data collection to process POS justification requests.
• Assist with data collection and client communication to process provider transfer requests.
• Set up therapist scheduling templates in the EHR system, including ETO entry.
• Become familiar with EHR functionality and reporting.
• Prepare random reviews of clinical documentation as assigned by the supervisor.
• Assist with completing client phone surveys.
• Assist with meeting and training preparation and take minutes.
• Assist with reports and tracking assigned by the supervisor, including agency-wide discharges, wait lists, and contractual staff reports.
• Assist with processing MH3 referrals and preparing for P/P meetings.
• Perform administrative duties such as scanning, filing, and copying.
• Correspond with external entities as assigned by the supervisor.
• Document according to clinical policies and procedures, DMH, CARF, and other applicable federal or state programs, in accordance with agency standards.

Benefits

• 24 paid days off during the first year, plus a day off for the employee's birthday.
• Seven paid holidays.
• Competitive health, dental, vision, and supplemental insurance.
• Company-paid life and LTD insurance.
• Retirement auto-enrollment.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED