Outlying Program Support and Funding Coordinator

Vera French Community Mental Health Center • Davenport, IA

2d • Onsite

About The Position

The Outlying Program Support and Funding Coordinator works collaboratively to improve clinical and business operations for 24/7 programs. The role provides clerical and administrative support, communicates with direct support staff, and coordinates with service programs, healthcare providers, and the billing department to improve funding efficiency and ensure complete documentation for timely billing. The coordinator also works with VF Hab Homes to maintain funding and avoid disruption of funded services.

The position includes updating NOD/inactive funding, performing monthly eligibility checks, helping supervisors connect non-funded clients with appropriate funding options, and tracking client status to minimize non-funded services. It also involves reviewing daily Hab Homes documentation, approving acceptable documentation, communicating required corrections, assisting staff with corrections—including at work sites—and following up to meet deadlines. The first calendar week of each month is a critical time period. The position is on-site in an office and at Hab homes.

Requirements

• A valid driver's license and a driving record that meets insurability requirements.
• Ability to pass a pre-employment physical, including a drug and alcohol screen.
• Strong organizational and follow-through skills, including the ability to multitask, prioritize, and work under deadlines.
• Ability to work independently with minimal supervision, using independent judgment and sound decision-making to plan, prioritize, and organize a varied workload.
• Strong communication skills and business judgment.
• Ability to meet deadlines, particularly during the first calendar week of each month.

Nice To Haves

• Associate degree preferred.
• At least one year of experience in social service provision preferred.
• Experience with a Habilitation waiver strongly preferred.
• Thorough knowledge of Habilitation documentation requirements.

Responsibilities

• Provide clerical and administrative support for 24/7 programs.
• Collaborate with service programs and the billing department to improve funding efficiency and ensure documentation is complete for timely billing.
• Coordinate with healthcare providers, program staff, and the billing department regarding patient documentation and funding streams.
• Work with VF Hab Homes to ensure funding is in place and prevent disruption of funded services.
• Collaborate with assigned programs to update NOD/inactive funding and perform eligibility checks at the beginning of each month.
• Work with program supervisors to contact non-funded clients and connect them with appropriate funding options.
• Track and follow up on client status to minimize non-funded services.
• Communicate outstanding issues to the billing office.
• Check daily Hab Homes documentation, approve and sign off on acceptable documentation, and communicate needed corrections to staff by email and in person.
• Assist staff with documentation corrections, including working with them individually at work sites.
• Track and follow up with staff to ensure corrections are received by deadlines.

Benefits

• Medical insurance through UnitedHealthcare.
• Dental and vision insurance through Delta Dental.
• Employer-paid life insurance, accidental death and dismemberment (AD&D), and long-term disability through Mutual of Omaha.
• Supplemental life insurance and short-term disability options.
• 401(k) retirement plan with a 3% employer contribution, vested on day one, and a 25% match on employee contributions up to 6%.
• 9 paid holidays.
• 9 paid sick days.
• 2 weeks of vacation.
• 1 Vera French Day.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree