Outlying Program Support and Funding Coordinator

Vera French Community Mental Health Center • Davenport, IA

3d • Onsite

About The Position

The Outlying Program Support and Funding Coordinator works collaboratively to improve clinical and business operations for 24/7 programs. The role provides clerical and administrative support and communicates effectively with direct support staff. It collaborates with service programs and the billing department to improve funding efficiency and ensure documentation is complete for timely billing. The coordinator should be self-starting, organized, analytical, and able to exercise strong communication and business judgment to support operations strategically.

The position is on-site in the office and at Hab homes. It includes checking daily Hab Homes documentation, approving acceptable documentation, communicating needed corrections, and helping staff make corrections, including at work sites. The coordinator tracks corrections and follows up to ensure deadlines are met. The first calendar week of each month is a critical deadline period.

Requirements

• A valid driver's license and a driving record that meets insurability requirements.
• Ability to pass a pre-employment physical, including a drug and alcohol screen.
• Strong organizational and follow-through skills, with the ability to multitask, prioritize, and work under deadlines.
• Independent judgment and sound decision-making skills to plan, prioritize, and organize a varied workload.
• Ability to work independently with minimal supervision.
• Strong communication skills and business judgment.

Nice To Haves

• Associate degree preferred.
• Minimum of one year of experience in social service provision preferred.
• Experience with a Habilitation waiver strongly preferred.

Responsibilities

• Collaborate with healthcare providers, program staff, and the billing department to coordinate patient documentation and funding streams.
• Work with VF Hab Homes to ensure funding is in place and avoid disruption of funded services.
• Collaborate with assigned programs to update NOD/inactive funding and perform eligibility checks at the beginning of each month.
• Work with program supervisors to contact non-funded clients and connect them with appropriate funding options.
• Track and follow up on client status to minimize non-funded services, and communicate outstanding issues to the billing office.
• Check daily Hab Homes documentation, approve and sign off on acceptable documentation, and communicate needed corrections to staff by email and in person.
• Assist staff with corrections to Habilitation documentation, including visiting work sites to work individually with staff.
• Track and follow up with staff to ensure documentation corrections are received by deadlines.
• Meet deadlines, particularly during the first calendar week of each month.

Benefits

• Medical insurance through UnitedHealthcare.
• Dental and vision insurance through Delta Dental.
• Employer-paid life insurance, accidental death and dismemberment (AD&D), and long-term disability through Mutual of Omaha.
• Supplemental life insurance and short-term disability options.
• 401(k) retirement plan with a 3% employer contribution, vested on day one, and a 25% match on employee contributions up to 6%.
• 9 paid holidays.
• 9 paid sick days.
• 2 weeks of vacation.
• 1 Vera French Day.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree