Outlet Team Leader, Full Time - Woodfield
About The Position
The Outlet Team Leader drives sales by providing outstanding customer service, using selling techniques to build sales and customer loyalty, and maintaining a clean, neat, and easy-to-shop selling floor. The role models Bloomingdale’s Fun, Fresh and Fast Selling Culture and assists the Outlet Management team with daily business operations. The Team Leader is proficient in selling and operational tasks, including merchandise processing, signing, and pricing accuracy, and can support Sales, Service, and Merchandising functions as business needs dictate. The position performs supervisory functions when the Outlet Store Manager or Store Leader is absent, supports team training and coaching, and partners with the Store Leader on operational execution. It also assists with onboarding and colleague performance management, prepares shipments and floor changes, and follows procedures to protect company assets.
Requirements
- High school diploma or equivalent.
- Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Ability to use and navigate multiple technological devices.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Responsibilities
- Perform supervisory functions in the absence of the Outlet Store Manager or Store Leader.
- Demonstrate product knowledge and communicate sales and promotions to the team.
- Train and coach colleagues on selling expectations and relationship building to drive customer loyalty.
- Partner with the Store Leader to execute operational functions, including merchandising, logistics, and visual directives.
- Prepare and plan shipments, transfers, floor moves, signing, and markdowns.
- Assist with new-hire onboarding and colleague performance management.
- Protect company assets and adhere to operational and cash-office procedures.
- Provide customer service and selling support, and help maintain a clean, neat, easy-to-shop selling floor.
- Support Sales, Service, and Merchandising functions as business needs dictate.
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues.
- Competitive pay.
- Paid time off.
- Flexible holiday time off and flexible scheduling.
- Instant access to earned wages with PayActiv.
- Enhanced benefits, including pet, home, and auto insurance.
- 401(k) plan options.
- Bonus earning opportunities.
- Growth potential opportunities.
- Employee discount at Bloomingdale’s and Macy’s stores.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
