Outlet Team Associate, Full Time - Woodland Hills

Macy's•Woodland Hills, CA

12d•Onsite

About The Position

The Outlet Team Member’s primary responsibility is to drive sales and profit through customer engagement and merchandising efficiency. The role provides outstanding, friendly, efficient, and helpful customer service, supports customers’ needs, and helps ensure they feel valued. It also supports store operating efficiency through pricing, merchandise handling, stock processing, stockroom organization, and floor recovery.

Requirements

High school diploma or equivalent.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible schedule during retail hours, including days, evenings, weekends, and/or holidays.
Ability to meet the physical requirements of the role, including prolonged standing and walking, reaching, crouching, kneeling, stooping, climbing ladders, and frequently lifting or moving up to 50 pounds.
Ability to use computers and other technology, including handheld electronic equipment.

Responsibilities

Provide friendly and genuine customer service on the selling floor, at checkout, and in the fitting room.
Perform point-of-sale transactions, including sales, returns, payments, and cash counting, efficiently and accurately.
Maintain a clean, neat, and easy-to-shop environment.
Help ensure merchandise is floor-ready, tagged, and ticketed.
Recover the selling floor by folding, straightening, and sizing merchandise to standard.
Protect company assets and follow operational procedures.