Outlet Sales Support Associate, Part Time - Woodland Hills
About The Position
The Outlet Selling Team member’s primary responsibility is to drive sales and profit by serving and selling to customers. With a Customer First mindset, the associate greets and acknowledges customers, provides outstanding service, offers guidance and suggestions, and helps maintain an excellent shopping environment throughout the store. The role also supports new-receipt merchandising, selling-floor recovery and maintenance, and initiatives that improve the customer experience and store operating efficiency, including pricing, merchandise handling, and stockroom maintenance.
Requirements
- High school diploma or equivalent.
- Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Frequent use of technology and ability to use and navigate various technological devices.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Responsibilities
- Provide a welcoming off-price service experience on the selling floor, at checkout, and in the fitting room.
- Accurately and efficiently perform point-of-sale transactions, including sales, returns, credit card transactions, payments, and cash counting.
- Meet company standards for loyalty enrollments and open a minimum of one new credit account for hours worked up to twenty each week.
- Acknowledge customers and deliver an outstanding experience reflected in Net Promoter Score feedback.
- Maintain knowledge of current merchandise and new deliveries, and demonstrate interest in selling.
- Merchandise new receipts; recover, fill in, and maintain the selling floor to prescribed standards; and backstock surplus new receipts.
- Maintain fitting rooms and notify store leadership of maintenance needs.
- Ensure merchandise is customer-ready by addressing missing tickets and security tags or equipment and moving damaged items to the designated stockroom area.
- Support logistics during high-workload periods, including markdowns, pulling outbound merchandise, and receipt processing as needed.
- Protect company assets and follow operational procedures for access control, merchandise protection, safety, and security of high-value goods.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
