Outlet Sales Support Associate, Part Time - Westbury

Macy's•Garden City, NY

19h•Onsite

About The Position

The Outlet Sales Support Associate, identified in the job overview as a Receiving Team Member (RTM), supports sales and profitability by efficiently processing inbound and outbound merchandise and maintaining high stockroom standards. The role includes receiving, sorting, unpacking, preparing, tagging, and ticketing merchandise, as well as processing price changes and damaged or salvaged items. The associate helps keep receiving and stockroom spaces organized, clean, and safe, follows company operational procedures to protect company assets, and assists selling team members in providing a positive customer experience when needed. This position requires a high school diploma or equivalent, communication and interpersonal skills, the ability to understand written instructions and procedures, and comfort using computers and other technology. Work requires a flexible retail schedule that may include days, evenings, weekends, and holidays, along with standing and walking for extended periods and lifting or moving items frequently up to 50 pounds.

Requirements

High school diploma or equivalent required.
Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Frequent computer use; ability to use and navigate multiple technological devices.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to stand and walk for prolonged periods.
Ability to frequently lift or move up to 50 pounds.
May need to reach, crouch, kneel, stoop, distinguish colors, and climb ladders.

Responsibilities

Support and administer the receipt and dispatch of merchandise and supplies according to company standards.
Process merchandise so items are floor ready, tagged, and ticketed.
Complete price changes, damages and salvages, and job outs.
Receive and record trailer deliveries.
Maximize stockroom space and maintain organization and efficiency.
Maintain a clean, organized, and safe receiving and stockroom space.
Protect company assets and follow operational procedures, including Access Control, Merchandise Protection, Risk Management, Receiving & Processing, and Fine Jewelry procedures.
Support selling team members when needed by providing a positive customer experience.