Outlet Store Leader
About The Position
RH is seeking an Outlet Store Leader to provide strategic and operational leadership across all aspects of the business. The role develops and empowers cross-functional teams to deliver unexpected and extraordinary customer experiences. The successful candidate is a visionary leader with a passion for inspiring teams, a commitment to Quality, and the ability to execute precisely in a dynamic, fast-paced environment. The Outlet Store Leader sets strategy, drives execution, and creates a high-energy culture where teams are empowered to do the right thing. RH Outlets offer an elevated luxury-value experience in home furnishings. They curate beautifully crafted discontinued, returned, and slightly imperfect items, extending the life of RH designs and connecting the brand with a broader audience.
Requirements
- 5+ years of leadership experience in retail, preferably in home furnishings.
- Strong leadership and communication skills, with the ability to inspire and guide Team Members.
- Exceptional analytical, problem-solving, and decision-making skills.
- Commitment to Quality with meticulous attention to detail.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Ability to travel periodically, including extended trips as needed.
- Flexibility to work a dynamic schedule across all operational hours.
Responsibilities
- Lead, coach, and inspire teams to create a positive, dynamic, and performance-driven culture.
- Foster a People First environment by proactively addressing team needs, removing obstacles, and partnering with Field Leadership and the People Team to support growth, performance, and well-being.
- Guide Team Member lifecycle decisions, including hiring, development, performance management, and career transitions, in partnership with Field Leadership and the People Team.
- Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence.
- Champion profit protection across risk management, security, cash controls, inventory management, and internal audits.
- Identify, analyze, and communicate business opportunities to drive extraordinary results.
- Support, implement, and follow up on initiatives and rollouts, providing feedback as the business shifts and changes.
- Represent the RH brand with integrity, professionalism, and personal presentation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
