Outlet Store Leader

Restoration Hardware • Northglenn, CO

5d

About The Position

RH is seeking an Outlet Store Leader to provide strategic and operational leadership across all aspects of the business. The role develops and empowers cross-functional teams to deliver extraordinary customer experiences, sets strategy, drives execution, and creates a high-energy culture in which teams are empowered to do the right thing. The ideal candidate is a visionary leader with a passion for inspiring teams, a commitment to Quality, and the ability to execute precisely in a dynamic, fast-paced environment.

RH Outlets are part of the company’s integrated ecosystem, offering an elevated luxury-value experience in home furnishings. They curate beautifully crafted discontinued, returned, and slightly imperfect items, extending the life of RH designs and making great design more accessible.

Requirements

• 5+ years of leadership experience in retail, preferably in home furnishings.
• Strong leadership and communication skills, with the ability to inspire and guide Team Members.
• Exceptional analytical, problem-solving, and decision-making skills.
• Commitment to Quality and meticulous attention to detail.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Ability to travel periodically, including on extended trips as needed.
• Flexibility to work a dynamic schedule across all operational hours.
• Ability to lift and move items up to 50 lbs using proper equipment and safety techniques.
• Ability to maneuver throughout the sales floor and stockroom.
• Ability to perform prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

• Lead, coach, and inspire teams to create a positive, dynamic, and performance-driven culture.
• Foster a People First environment by proactively addressing team needs, removing obstacles, and partnering with Field Leadership and the People Team to support growth, performance, and well-being.
• Guide Team Member lifecycle decisions, including hiring, development, performance management, and career transitions, in partnership with Field Leadership and the People Team.
• Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence.
• Champion profit protection across risk management, security, cash controls, inventory management, and internal audits.
• Identify, analyze, and communicate business opportunities to drive extraordinary results.
• Support and implement initiatives and rollouts, providing follow-up and feedback as the business shifts and changes.
• Represent the RH brand with integrity, professionalism, and personal presentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed