Outlet Store Associate

Goodwill SOLAC•Long Beach, CA

13d

About The Position

The Outlet Store Associate assists store management with the daily operation of the Last Chance Auction and Outlet. The position reports to the Outlet Store Manager or, in the Manager’s absence, the Outlet Assistant Manager. The associate may be cross-trained for other Donated Goods Retail functions and assist in the dock area as needed. This job specification does not make its listed requirements exclusive; incumbents may receive other instructions and perform related duties as required by their supervisor.

Requirements

One to two years of positive work history, preferably in a warehouse or similar role.
Fluent spoken and written English communication skills.
Ability to read, write, and understand simple instructions.
Basic mathematical skills.
Ability to answer the telephone.
Experience using a cash register and calculator or 10-key is necessary.
Accuracy of work is essential.
Ability to lift, carry, push, and pull at least 50 lbs.
Ability to cooperate with store personnel, direct supervisors, and the Division Director.
Ability to serve customers effectively and professionally.
Ability to meet deadlines and respond to special needs.
Ability to follow simple instructions.
Ability to perform some janitorial duties.
Demonstrated dependability, punctuality, attendance, teamwork, adaptability, professionalism, and safety-conscious conduct, including use of required PPE and reporting safety concerns.

Nice To Haves

Customer-service experience or understanding of working with the public is desirable.
Bilingual ability is a plus.

Responsibilities

Prepare, replenish, and rotate products for table sales multiple times each day in 20-minute intervals.
Assist customers in understanding the auction process, including bidding, purchasing, sorting, and associated fees.
Operate the cash register and process point-of-sale purchases as assigned.
Ensure transaction accuracy when assigned cashier duties and follow company cash and credit card policies and procedures.
Report safety hazards and all accidents to the Store Manager or Assistant Manager immediately.
Maintain brand and operational standards for visual presentation, cleanliness, and safety.
Perform store housekeeping, including cleaning, dusting, sweeping, mopping, and emptying trash.
Assist with loading and unloading trucks to receive daily retail store-pulled merchandise.
Provide positive, professional, and courteous customer service to internal and external customers.
Answer the telephone courteously.
Attend general departmental and safety meetings as required.
Remain flexible in performing a variety of duties and complete other duties as assigned.
May be cross-trained for other Donated Goods Retail functions and assist in the dock area as needed.