Outlet Sales Leader
About The Position
RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team and deliver extraordinary experiences for internal and external customers. Working with cross-functional teams, the role drives sales excellence, fosters brand loyalty, and builds strong customer relationships. The leader educates, motivates, and empowers the team to exceed goals while embodying the RH brand. RH Outlets offer an elevated luxury-value experience in home furnishings. With more than 40 locations across North America and Europe, they curate discontinued, returned, and slightly imperfect items, extending the life of RH designs and making great design more accessible.
Requirements
- At least 2 years of leadership experience in retail, preferably in home furnishings.
- Demonstrated history of exceeding sales targets through effective leadership, strategic execution, and customer engagement.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Flexibility to work a dynamic schedule across all operational hours.
Responsibilities
- Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets.
- Ensure Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience.
- Implement ticketing, price changes, and scheduled markdowns in line with company standards and timelines.
- Build and maintain client outreach lists to foster relationships and drive repeat business.
- Maintain elevated brand standards in merchandise presentation, store appearance, and customer interactions.
- Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives.
- Ensure compliance with safety, inventory, and visual merchandising standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
