Outlet Sales Leader

Restoration Hardware • Northglenn, CO

5d

About The Position

RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team and deliver extraordinary experiences for internal and external customers. In partnership with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates customer relationships. The leader educates, motivates, and empowers the team to exceed goals while embodying the RH brand.

RH Outlets offer an elevated luxury-value experience in home furnishings. With more than 40 locations across North America and Europe, they curate beautifully crafted discontinued, returned, and slightly imperfect items. The Outlets extend the life of RH designs, connect the brand to a broader audience, and reflect the belief that great design should be inspiring and accessible.

Requirements

• At least 2 years of leadership experience in retail, preferably in home furnishings.
• Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Flexibility to work a dynamic schedule across all operational hours.
• Ability to lift and move items up to 50 lbs using proper equipment and safety techniques.
• Ability to maneuver throughout the sales floor and stockroom.
• Ability to meet physical demands including prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

• Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets.
• Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience.
• Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines.
• Build and maintain client outreach lists to foster relationships and drive repeat business.
• Maintain elevated brand standards in merchandise presentation, store appearance, and customer interactions.
• Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives.
• Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed