Outdoor Lighting Sales & Operations Manager

Buzz Franchise Brands•Virginia Beach, VA

3d•Hybrid

About The Position

Wonderly Lights of Virginia Beach is seeking a dynamic and customer-centric Sales & Operations Manager to lead our fast-growing, premium outdoor lighting business, specializing in landscape, architectural, permanent, and holiday lighting. The individual who excels in this role will be able to develop and maintain customer relationships, drive sales performance through both in-person and call-based design and sales execution, and direct all aspects of field operations.

Requirements

Experience in operations management, preferably in a home service business
Sales and customer service experience preferred
Strong communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Experience using CRM, scheduling, or business management software
Comfortable working with business metrics and financial reports
Positive attitude and strong problem-solving skills
Valid driver's license

Responsibilities

Meet with customers at their homes and businesses to assess properties and design outdoor lighting projects
Prepare and present proposals for landscape, architectural, permanent, and holiday lighting systems
Respond to inbound customer inquiries and follow up on sales opportunities
Maintain customer relationships through phone, email, and text communication
Schedule installations, service appointments, and technician routes
Manage customer work orders, invoicing, and billing
Order and track inventory and project materials
Coordinate and support field technicians to ensure projects are completed successfully
Assist with hiring, training, and developing team members
Monitor business performance and operational metrics
Participate in local networking, marketing, and community events as needed