Outdoor Guest Service Attendant (Bermuda)

Flagstop Car Wash•Chester, VA

3d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace with multiple culture badges and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant role in a fast-paced, exciting environment. This position offers opportunities for career growth, with many leaders starting in this same role. We are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.

Responsibilities

Provide exceptional customer service.
Navigate through iPads and Kiosks to assist customers with their accounts.
Actively promote and sell memberships to new and existing customers.
Encourage customers to download and use the company app.
Maintain a neat appearance and clean hygiene with the professional uniform.
Work confidently outdoors in all weather conditions.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Competitive Pay: Starts at $15/hour, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Potential for promotion, with 26% of team members earning promotions last year.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance: Educational financial support for student team members.
Team Member Referral Program: Earn up to $300 for every referral hired.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service App: To track pay and manage schedule preferences.
Commuter & Transportation Support: Access to GRTC RideFinders options.