Outcomes Administrative Coordinator Internal Only

Riverside Community Care • Dedham, MA

9h • Onsite

About The Position

The Outcomes Administrative Coordinator supports program evaluation, data and outcomes tracking, quality improvement initiatives, and reporting coordination across service divisions. This role focuses on administrative coordination and operational support of quality and outcomes processes rather than leading formal data analytics, strategic quality initiatives, or project management efforts. The Coordinator works closely with the Senior Data Analyst, Chief Behavioral Health Strategy Officer, and leadership to support reporting workflows, meeting coordination, documentation, communication efforts, and project tracking.

Requirements

• Successful candidates must be highly organized, detail oriented, interested in behavioral health quality improvement and outcomes initiatives
• Strong interpersonal, communication, and computer skills (including Microsoft Office) required
• High school diploma or equivalent required
• Minimum of 5 years administrative experience required

Nice To Haves

• Previous experience in behavioral healthcare setting is preferred but not required
• Associate's or Bachelor's degree preferred

Responsibilities

• Coordinate administrative tasks related to program evaluation, data warehouse statements of work, quality improvement, and outcomes activities across programs.
• Assist with tracking performance indicators, screening completion rates, and other quality related measures.
• Assist with gathering information for internal reports, audits, and accreditation activities.
• Support data collection, reporting processes, and spreadsheet management
• Maintain project documentation, tracking tools, and workflow records
• Coordinate meetings, trainings, and cross-department communication

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED