Outbound Supervisor

Infinity Global•Danville, VA

About The Position

The Outbound Supervisor supervises functions associated with material movement through the Fulfillment Center, including material handling, paperwork, and recordkeeping. The role oversees outbound operations, employee planning and training, workplace safety, continuous improvement, and shipment preparation. The supervisor also coordinates with common carriers, warehouse staff, and office personnel to support daily truck loading and unloading and ensure shipments are properly documented.

Requirements

High school diploma or GED.
3–5 years of experience in a warehouse or distribution center environment.
Experience with high-volume, high-SKU-count operations.
Strong knowledge of outbound processes, procedures, and best practices.
Experience with parcel, LTL, FTL, container, and intermodal shipping methods.
Experience using warehouse management systems (WMS) and RF scanning technology.
Intermediate proficiency in Microsoft Excel and Outlook.
Strong verbal and written communication skills.
Leadership skills and ability to work effectively with employees at all levels.
Strong listening and interpersonal skills.
Strong mathematical and problem-solving skills.
Ability to work collaboratively as part of a team and independently with minimal supervision.
Ability to prioritize responsibilities and perform effectively in a fast-paced distribution environment.
Sound business judgment and a professional approach to workplace interactions.
Willingness and ability to continuously learn and stay current on new procedures, systems, equipment, and operational methods.
Ability to lift and/or move up to 50 pounds; stand and walk for extended periods; and bend, stoop, reach, and perform other physical activities associated with a warehouse or distribution environment.
Ability to work in a warehouse environment with varying temperatures.

Responsibilities

Determine best practices for outbound and other facility functions.
Create warehouse layout changes based on data.
Implement and support continuous improvement programs to reduce costs and increase productivity.
Plan and coordinate work, and train employees as needed.
Ensure the warehouse is clean and safe and complies with health and safety regulations and company policy.
Monitor warehouse performance and activities and submit suggestions to enhance performance through individual or team efforts.
Set clear expectations and demonstrate high standards of work practices and safety-conscious behavior.
Issue performance appraisals and disciplinary write-ups.
Assist with interviews and other staffing activities.
Ensure daily loading and unloading of trucks and liaise among common carriers, warehouse personnel, and office personnel.
Oversee shipment preparation to ensure proper documentation for all shipments.
Complete tasks accurately, with attention to detail and follow-up.
Communicate professionally, accurately, and promptly to complete tasks and resolve issues.
Oversee assigned project phases to ensure completion within budget and schedule.