Outbound Supervisor- 1st Shift Fort Worth, TX

NSI INDUSTRIES•Fort Worth, TX

3d•Onsite

About The Position

NSI Industries is seeking an Outbound Supervisor for its Fort Worth, Texas Distribution Center. This first-shift role works Monday through Friday, 7:00 a.m. to 3:30 p.m. The supervisor leads warehouse personnel across assigned departments, maintains a visible presence on the warehouse floor, and helps ensure safe, productive, accurate, and orderly operations. The role partners with management and customer service, supports employee performance and development, and contributes to continuous improvement.

Requirements

High school diploma or equivalent.
At least 5 years of distribution center experience, including demonstrated leadership or supervisory responsibilities.
Proven experience supervising employees in a warehouse or operations environment.
Strong working knowledge of warehouse management systems (WMS).
Excellent problem-solving skills.
Strong math, reading, and analytical skills.
Effective written and verbal communication skills.
Ability to lead with consistency, fairness, and accountability.
Willingness to work overtime when necessary.
Ability to lift heavy objects and perform physical tasks, including prolonged standing and walking.
Visual acuity to distinguish detail, color, and other characteristics of materials and objects.
Finger and wrist dexterity for computer keyboard use or handling and packaging products.
Comfort working around material-handling equipment in a fast-paced environment.
Must complete and pass a pre-employment drug screen and background check.

Nice To Haves

Forklift certification, or willingness to obtain it.

Responsibilities

Directly supervise and lead warehouse personnel across assigned departments.
Maintain a visible warehouse-floor presence and set expectations for safety, productivity, accuracy, and conduct.
Assign daily work, balance labor according to volume and priorities, and ensure operational coverage.
Learn picking, packing, quality control, waving, replenishment, and shipping functions and assist as needed.
Assist the Manager with auditing, reviewing, and approving employee timecards, including attendance exceptions, overtime, and schedule adherence.
Partner with management to address staffing needs, coverage gaps, and labor efficiency.
Coach employees and conduct corrective conversations; issue verbal and written warnings in accordance with company policy; document performance, attendance, and conduct matters promptly.
Escalate disciplinary actions, investigations, and complex employee relations matters to management and Human Resources as required.
Consistently enforce company policies, safety standards, and workplace rules.
Conduct safety observations and ensure compliance with material-handling, equipment, and facility safety requirements.
Ensure accurate picking, packing, shipping, receiving, and inventory transactions using the Warehouse Management System (WMS).
Review and address order accuracy issues, inventory discrepancies, and process breakdowns.
Support and validate cycle counts, physical inventories, and audit activities.
Train, coach, and develop Warehouse Leads and Associates, including onboarding and cross-training.
Provide performance feedback and input for employee evaluations and development plans.
Collaborate with managers and cross-functional partners on continuous improvement initiatives.
Maintain cleanliness, organization, and operational discipline in assigned work areas.
Work with Customer Service to address special order needs.
Perform other assigned tasks as required.