Outbound Specialist

Maker's Pride Talent Acquisition Team • Elk Grove Village, IL

1d • $40,526 - $60,788 • Onsite

About The Position

The Outbound Specialist manages daily outbound shipping operations, including creating shipment orders in the MRP system, generating Bills of Lading, and overseeing domestic and international shipment documentation. The role supports timely finished-goods shipping through inventory monitoring, KPI tracking, and coordination with production schedules. It also includes arranging carrier appointments, resolving invoice discrepancies, troubleshooting shipping issues, and providing shipment status updates. The specialist works with Supply Chain, Warehouse Operations, carriers, and customers to support accurate scheduling, order fulfillment, and on-time delivery, while maintaining customer portals and contributing to operational performance through reporting and proactive problem-solving.

The position is full-time and salaried, with a stated annual base pay range of $40,526–$60,788. Individual base pay depends on work location and factors including experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. Benefits include health, dental, 401(k), and wellness benefits beginning on the first day of employment. Work authorization sponsorship is not available; applicants are responsible for ensuring they are legally authorized to work in the location to which they apply.

Requirements

• Associate's degree or two years of related experience in a logistics or supply chain role.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, clients, customers, and the public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to solve practical problems involving concrete variables where limited standardization exists and interpret written, oral, diagrammatic, or schedule-based instructions.
• Ability to perform the essential functions of the job, with reasonable accommodations available for individuals with disabilities.
• Must be legally authorized to work in the location of the position; work authorization sponsorship is not available.

Nice To Haves

• Bilingual in Spanish.
• SAP experience.

Responsibilities

• Create shipment orders in the MRP system and generate Bills of Lading.
• Oversee documentation for domestic and international shipments, including load tenders, compliance files, and export paperwork when required.
• Participate in daily scheduling meetings to ensure shipment orders do not affect production plans and to support customer order attainment.
• Monitor daily finished-goods levels and statuses to support timely sales and shipping performance.
• Ensure finished goods ship within 3–7 days of production and resolve inventory exceeding 8 days.
• Coordinate with Accounting and Supply Chain Services to resolve finished-goods invoice and cost discrepancies.
• Coordinate with freight companies and dispatch teams to schedule outbound appointments based on location capacity and shipping hours.
• Manage domestic and international outbound shipping activities, including transportation planning, consolidation, carrier tendering, document execution, customer support, and shipment follow-up.
• Identify shipping issues, conduct root-cause analysis, and implement corrective actions to prevent delays or service failures.
• Communicate with Supply Chain, Warehouse Operations, carriers, and customers to align shipping schedules, transportation requirements, and order priorities.
• Provide tracking and status updates for inbound and outbound shipments as needed.
• Deliver regular KPI reporting, highlight operational risks, and collaborate with internal teams to maintain inventory flow and customer service levels.
• Maintain customer portals by entering shipment orders and ensuring accurate, timely updates.

Benefits

• Health benefits beginning on the first day of employment.
• Dental benefits beginning on the first day of employment.
• 401(k) benefits beginning on the first day of employment.
• Wellness benefits beginning on the first day of employment.
• Eligibility for a discretionary annual incentive based on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree