Outbound Logistics Coordinator

Hastings Fiber Glass Products•Hastings, MI

8d•Onsite

About The Position

The Outbound Logistics Coordinator supports the flow of outbound goods from order intake through shipment dispatch. The role coordinates shipments, assists with tracking inventory levels, and works with carriers and internal teams to support timely, accurate delivery. It also helps create and maintain tools and documentation for compliance with shipping and import/export regulations. This position works on-site in Hastings, Michigan and is not remote.

Requirements

High school diploma or higher.
At least one year of experience in logistics or import/export operations is highly preferred.
Familiarity with shipping processes in manufacturing and other industrial settings.
Ability to carry out detailed procedures in a time-constrained environment.
Strong problem-solving skills and a customer-focused mindset.
Meticulous attention to detail and organizational skills.
Good verbal and written communication skills.
Ability to learn quickly and continuously, and handle multiple tasks simultaneously.
Proficiency with Microsoft Office suite.

Nice To Haves

Post-secondary study in business operations or supply chain is preferred.
Professional work experience, including work with high volumes of data, is very helpful.
At least one year of experience in logistics or import/export operations is highly preferred.

Responsibilities

Coordinate transportation providers with team members to ensure prompt and proper movement of shipments and support on-time delivery.
Respond in a timely manner to customer inquiries about order fulfillment.
Review purchase orders and shipping documents for accuracy.
Resolve shipping errors and miscellaneous shipment cost issues.
Develop and document processes to improve the efficiency and organization of order fulfillment, and train others to understand and implement those processes.
Work with department supervisors and the plant manager to balance work among shipping personnel and support order fulfillment.
Maintain files and other documentation required for compliance with shipping and import/export regulations.
Use the company ERP system and external carrier websites, including UPS and FedEx, to track and process shipments.
Comply with applicable ISO standards, workplace safety requirements, company policies, and governmental laws and regulations.
Perform other duties and responsibilities as assigned.