Outbound Lead

Batteries Plus•Hartland, WI

About The Position

The Outbound Lead provides day-to-day task delegation and operational oversight for warehouse associates across receiving, storing, packing, picking, and shipping. This hands-on leadership role ensures productivity, quality, and safety standards are met while supporting continuous improvement efforts. The Lead also plays a critical role in onboarding and training associates to ensure consistency and efficiency in warehouse operations. This role includes warehouse material handling and order fulfillment tasks, including verifying incoming shipments, selecting products from inventory, tracking inventory movement, staging completed orders, packing and crating items, and documenting outbound shipments. The Outbound Lead reinforces warehouse policies, safety procedures, and operating standards, and serves as the primary point of contact and backup for the Warehouse Supervisor. The position regularly requires standing, walking, and handling materials. The employee must be able to lift up to 50 pounds frequently and may occasionally use machinery to lift items over 100 pounds. Required PPE includes eye protection, gloves, and steel-toed footwear. Reasonable accommodations will be made as necessary and/or as required by law.

Requirements

High school diploma or equivalent strongly preferred.
At least 2 years of experience in a warehouse distribution center.
Demonstrated experience in leadership or supervisory responsibilities.
Thorough understanding of distribution center operations, including receiving, shipping, picking, and packing.
Ability to be cross-trained in different warehouse functions.
Ability to become certified on warehouse equipment as needed, such as a forklift or pallet jack.
Strong communication skills and ability to convey instructions, provide feedback, and support team development.
Basic math proficiency.
Ability to recognize when team members need additional support and adjust coaching accordingly.
Regular ability to stand, walk, handle materials, talk, and hear; occasional sitting, kneeling, crouching, crawling, reaching, and working above shoulder height.
Ability to lift up to 50 pounds frequently and occasionally use machinery to lift items over 100 pounds.
Use of required PPE, including eye protection, gloves, and steel-toed footwear.

Responsibilities

Provide daily direction and delegate tasks to warehouse associates to distribute workload efficiently and complete warehouse activities on time.
Act as the primary point of contact and backup for the Warehouse Supervisor.
Monitor and report production and quality metrics daily, weekly, and monthly.
Reinforce warehouse policies, safety procedures, and operational standards.
Train and mentor new hires and provide ongoing hands-on training to existing team members.
Identify opportunities for process enhancements and communicate recommendations to leadership.
Use hand trucks, hoists, conveyors, and other handling equipment to move material according to Standard Operating Procedures.
Verify incoming shipments and promptly report discrepancies or damage.
Read and interpret pick tickets and requisitions to select products accurately from inventory.
Operate electronic scanning devices to track inventory movement and support accurate order fulfillment.
Stage and organize completed orders for outbound shipment.
Participate in safety training and ensure proper use of required personal protective equipment.
Pack and crate items for shipment according to packing standards.
Scan, verify, and document outbound shipments to ensure order accuracy and completeness.
Perform other duties and responsibilities as business needs evolve.