Outbound Lead, Nights

US Foods•Bridgeport, NJ

9d•$19 - $30•Onsite

About The Position

The Outbound Lead supports warehouse operations by coordinating activities that help ensure timely freight delivery and proper distribution of warehouse items. The role includes preparing and maintaining documents and reports, entering and tracking operational data, responding to inquiries, and supporting warehouse personnel with shipping and selecting issues. The work is primarily at a desk in a US Foods office-based environment, with occasional work in warehouse areas, including coolers and freezers that may reach -5 degrees Fahrenheit. The schedule is Sunday through Thursday nights, with a start time between 4 p.m. and 6 p.m., in Bridgeport, New Jersey. The expected base rate is $19–$30, depending on relevant experience, education, skills, location, and other applicable factors. Overtime compensation may also be available.

Requirements

At least two years of experience in warehouse and delivery procedures.
High school diploma or GED/equivalent.
Effective verbal and written communication skills.
Strong telephone and customer service abilities.
Strong math, analytical, and organizational skills, with attention to detail.
Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities for problems of limited scope.
Teamwork skills and the ability to support others in the department and division.

Nice To Haves

Experience with SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.

Responsibilities

Prepare and process routine warehouse forms, reports, and documents in accordance with standard procedures.
Communicate with internal and external customers, respond to inquiries and calls, and research information to address requests.
Collect, track, and enter operational metrics, including shorts, mispicks, dump/damage, service level, and associate overtime.
Check returns and credit slips, and assemble returned orders for return to the proper picking slot.
Investigate picking errors and locate missing products.
Work with warehouse personnel to resolve selecting and shipping issues.
Complete outbound paperwork and reports for the selecting crew, route loading, drivers, and trucks received at night.
Update the master storage report.
Perform other duties as assigned by the manager.