Outbound Air Duct Sales Representative

Zerorez Inc•Addison, TX
•Onsite

About The Position

Zerorez is seeking a motivated, results-driven Outbound Air Duct Sales Representative for its Dallas Base. This role converts marketing-generated air duct leads into booked appointments and revenue by proactively contacting prospective customers, explaining Zerorez air duct cleaning services, building value, overcoming objections, and closing sales. The representative manages assigned leads, follows up with prospective customers, schedules appointments, and works toward established sales goals. Success is measured primarily by lead conversion rate, revenue generated, appointments booked, and revenue per lead, with supporting measures including outbound call volume, contact rate, follow-up completion, and appointment accuracy.

Requirements

  • Strong communication and active listening skills.
  • Confidence in sales conversations and closing appointments.
  • Ability to overcome objections and build customer relationships.
  • Strong organizational skills and attention to detail.
  • Comfort working with multiple computer systems.
  • Self-motivated and goal-oriented.

Nice To Haves

  • At least one year of experience in outbound sales, telemarketing, or call center operations is preferred.
  • Previous experience in HVAC, home services, or residential sales.
  • Bilingual skills.

Responsibilities

  • Make outbound calls to marketing-generated air duct leads and promptly contact new inquiries.
  • Follow up with customers who have not scheduled and maintain ownership of assigned leads through the sales process.
  • Identify customer needs, create sales opportunities, present services, pricing, and promotions, overcome objections, and guide customers toward scheduling.
  • Develop knowledge of Zerorez's air duct cleaning process and educate customers on the benefits of professional air duct cleaning.
  • Communicate service value, pricing, appointment expectations, and technician evaluations accurately.
  • Schedule appointments using company booking systems and maintain accurate customer notes and lead statuses.
  • Ensure customers understand appointment details and service expectations.
  • Meet established daily, weekly, and monthly sales goals and maintain consistent outbound activity and follow-up practices.
  • Participate in call monitoring, coaching, and performance reviews.
  • Take ownership of individual conversion and revenue results.

Benefits

  • $20 per hour
  • Health benefits with options for vision and dental plans
  • Paid Time Off (PTO)
  • Consistent and predictable schedule of five days a week, including rotating Saturdays (9:30 a.m. - 6:00 p.m.)
  • Fun work culture and commitment to employee success
  • Opportunity to be part of a growing company with national and international locations
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